First of all I would like to thank you, the Management Team and I really appreciated your gesture. It shows we can trust your agency and can start a good business, as you know, we are an American multinational company, attending different exhibitions in Europe, am sure we can keep on working together for the future.
It was very nice arrangement. Positive comments are mainly around two areas: The hotel was really next to the train station and the city where the hotel is located is nice and cozy - easy to find a good restaurant.
We appreciated your effort. I will keep your contact for the exhibitions in the future.
Thank you so much for your reply. What a great service.
You guys are a good team.
I will wait for further news.
Have a great weekend!
Was das Hotel angeht, habe ich von unserem Gast leider keine Rückmeldung bekommen. Ich würde das jedoch als eindeutig gutes Zeichen werten, da er sich bestimmt gemeldet hätte, wenn etwas nicht in Ordnung gewesen wäre. Ich denke also, das hier alles gepasst hat.
Bezüglich der Kundenberatung waren wir mehr als zufrieden. Sie haben uns wahnsinnig gut beraten und es verlief alles unkompliziert - von der Buchung bis hin zur Bezahlung.
Gerne kommen wir wieder auf Sie zurück wenn Geschäftsreisen anstehen.
The hotel was situated just perfect for us, across the street from a good restaurant and very close to the train station.
As for your service goes, you did a really good job and provided both excellent service and a good solution to us, even despite the fact that I contacted you very late before the exhibition. So next time I'll just start by contacting you.
We stayed at Ibis Budget Messe, it is quite close to the exhibition centre, but with no easy public transportation close by, so we had to take the Taxi. Even though with taxi, it was always quick to get to the fair. The hotel was clean and good for a business trip.
We got a good deal through Expo Beds, so we have no complaints. Iskra gave us really good service, answering e-mails quickly and every time we had any doubts, she was prompt to help us.