Below you can find the answers to the most frequently asked questions. If you need more information, please use the on-line chat in the bottom right or simply send us a quick message from our contact us page.
Depending on the trade fair in question - we have contracted hotel room inventory of different size in various standard/location/price category hotels. We may also have rooms sourced via wholesaler accommodation reservation systems, otherwise not available to the end booker.
The short answer is - you cannot. We provide a personalised service based on specific requirements that you give us. We custom prepare a proposal for you, which contains only a selection of properties that match these requirements. We will also include our own recommendations based on our personal experiences with the hotels, or based on feedback received from other exhibitors and visitors of the event in question.
Our services are free for our customers. The prices in our proposals are final. No additional payments are required. We receive our commissions from the hotels we work with.
Problems on arrival are extremely rare, because all trade fair reservations are fully prepaid and reconfirmed twice with the hotel staff prior to the actual travel date. Based on statistics from the last 5 years - one in every 150 guests may experience a problem on check-in. An emergency telephone line is provided to all business travellers and an Expo Travel Group agent is available to solve any problematic situations during check-in.
We are an independent travel agency and not the organiser of the event you are attending. If needed, we will provide you with a link to the official web page of the organiser where you can register and buy entrance passes for the event you are attending.
Yes, we can! We have listed all major trade fairs that take place worldwide on our website. Even if you cannot find the event you are interested in on our website, you can still contact us and send us your request, and we will be happy to assist you.